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CQI ACADEMY - Day 5 Psychology

  • UrbanBeat 1213 Turner Street Lansing, MI, 48906 United States (map)

If any, or all, of the following, apply to you, or to a developing leader in your organization, please enroll yourself, or them, in the CQI Academy:

  • You seek to become a better leader and coach of cultural transformation and process improvement

  • You want to ensure that customer focus efforts create bottom line benefits

  • Making better decisions and producing better outcomes is one of your objectives

  • You seek to learn how to make positive changes that last

  • You want to make more effective use of your data

  • The psychology of improvement and transformation has an impact on your goals

  • Holding the gains on previous improvement work is vital to your organization's progress

  • The success of your projects are the result of highly interdependent processes

  • Making the "people factor" work with, and not against, you have not been as easy as you want

The CQI Academy provides a unique blend of practical application and theoretical background to address these issues. It is an "on the court" approach to learning that changes how you see and function within your organization. You will gain insights that ensure you ask effective questions to get at the key issues facing you and your leadership team.



Current Spring Academy in session:

Each session is from 8:30 am-4:30 pm (there will be additional pre and post work for each session)

Dates: March 2, 16 and 30, April 13 and 27, and May 11

Capital Quality and Innovation's Academy for Quality Management Fundamentals creates leaders in quality and innovation. Now is the time to take advantage of that opportunity.

  • Day One - Introduction to Quality, the System of Profound Knowledge® and Project Selection and Initiation

  • Day Two - Voice of the Customer

  • Day Three - Appreciation for a System

  • Day Four - Understanding Variation and Measurement

  • Day Five - Psychology

  • Day Six - Transformation and Capstone Presentations